Fare Globe does not act as principal but makes arrangements with third-party vendors, such as, but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, traveler assist service providers, insurance providers and activities suppliers (each a “Travel Supplier”) for travel-related services which include, without limitation, air transportation, lodging, and car rental (each a “Service Element”).
Fare Globe shall not be liable for errors or inaccuracies on the Site, or the failure of Travel Suppliers from whom you obtain services through this Site, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation packages, activities suppliers, traveller assist service providers and insurance providers. Fare Globe, in providing travel management services, does not endorse, guarantee or insure the products or services which are provided by an external supplier, the financial position of such suppliers or the reimbursement to you from any loss as a result of the financial condition of such supplier. In the event that a supplier defaults prior to providing the service to you where a payment has been made, your sole recourse for a refund shall be the defaulting supplier, from insurance covering such defaults if any, or from other responsible third party unless such loss was caused solely by Fare Globe. In those situations in which a supplier defaults prior to providing services you may pursue any recourse against the supplier for a refund, as permitted by law or statute.
Except as expressly stated herein, Fare Globe assumes no responsibility for actions relating to travel services beyond the control of Fare Globe or its employees. Fare Globe is not responsible or liable for any act, error, omission, injury, loss, accident, damage, delay, non-performance, irregularity, or any consequence thereof, which may be occasioned through neglect, or default or any other act or inaction of any Travel Supplier. Fare Globe shall not be liable for any fluctuation in price or change in schedule or equipment or accommodations for any travel service, which occurs subsequent to booking and payment for such service. Fare Globe shall not be liable for any cancellation, overbooking, delay, re-routing, strike, any weather occurrence or governmental occurrence as it affects your travel reservation made with us. Fare Globe shall not be liable for the depiction of travel products and services made available by any supplier of travel products and services, including but not limited to photographs, listed amenities, ratings, and discounts.
Fare Globe acts as a service that provides value added service to retail travel agents and consumers. Fare Globe has no control over and assumes no liability for the actions of the suppliers from whom it obtains travel products or services.
Fare Globe shall not be liable for final currency conversion or rates when paid after a travel reservation is made with us for international travel products and services. You agree and acknowledge that currency rates vary and any quoted price on the Site in local currency is a guideline, and not binding on us or the Travel Supplier.
Once certain travel reservations are made and paid for they may be completely non-refundable or there may be a penalty involved in cancellation or seeking a refund from the supplier of travel products and services. Once tickets have been issued there may be a penalty involved for cancellations and refunds. We do not have control over printed prices on the tickets, although some tickets may have BT (bulk fare) printed on them, some may have a specific value on them, which may be different (lower or higher) than the fare collected.
Discounts offered may vary depending on a number of factors including airlines utilized, class of service, destination, time of year (low, mid or high season), advance notice provided, minimum stay requirements fulfilled and flight load.
Fare Globe does not guarantee, endorse, validate or promote other advertiser’s products and services that are advertised on our Site.
By booking with us a contract may be formed between you and a Travel Supplier, and additional Terms & Conditions may apply to your booking and purchase of travel-related goods and services. Please read the additional Terms & Conditions provided by such Travel Supplier carefully. You hereby agree to be bound by all the Terms & Conditions of purchase imposed by any Travel Supplier with whom you choose to contract, including, but not limited to, payment of all amounts when due and compliance with the Travel Supplier’s rules and restrictions regarding availability and use of fares, products, or services. Some Travel Suppliers may require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your stay or during the use of the reserved products or services. Such deposit is unrelated to any payment received by Fare Globe for your hotel, car or airline ticket booking. You understand that any violation of a Travel Supplier’s rules and restrictions may result in the cancellation of your reservation(s), in denial of access to the respective Service Element or services, in your forfeiting any amount paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.
The Vacation Package Terms & Conditions below within these Fare Globe Terms & Conditions supersede any individual product’s Terms & Conditions. The Airline Ticket Terms & Conditions, the Hotel Terms & Conditions, the Car Rental Terms & Conditions, and the Attractions and Services Terms & Conditions supplement any area not covered by the Vacation Package Terms & Conditions.
Fare Globe reserves the right to modify the Fare Globe Vacation Package Terms & Conditions at any time without notice. In the event that the Fare Globe Vacation Package Terms & Conditions change, the modified terms will go into effect on the date when posted on this Site. The amended Terms & Conditions, including but not limited to, change and cancellation policies as shown below shall take precedence over any previously published and conflicting applicable policies and Terms & Conditions to any individual travel product included in the Vacation Package.
All prices are displayed in United States Dollars (USD).
All vacation packages are non- refundable and non-transferrable.
Your credit card will be charged for the full amount of your Fare Globe vacation package at the time of booking. No portion of the vacation package is guaranteed (such as price, availability and/or dates of travel) until the full payment of the entire Vacation Package is received.
PAYMENT IN FULL CONSTITUES FINAL ACCEPTANCE OF THE FARE GLOBE VACATION PACKAGE TERMS & CONDITIONS Government-issued ID and proof of citizenship are required for international travel (for all countries outside of the United State of America). It is your sole responsibility to provide the proper documents. Transit visas may be required. For any questions you may contact the corresponding local consulate of the countries to which you are traveling. At all times throughout the trip a government-issued photo ID is required for security checks at airport, hotels, car rental pickups, attractions, and other travel related products as so deemed by suppliers.
Citizens of the U.S. must carry a valid passport for international travel. You will not be entitled to any refunds whatsoever if travel with improper travel documents and thus resulting in denied boarding, delayed travel, or unused portions of your Fare Globe vacation package.
All travelers on one a single booking record (if more than one traveler) must travel on the same itinerary. Upon completion of booking, individual travelers cannot be added to, and/or deleted from any Fare Globe Vacation Package.
Name changes are not permitted. Your reservations cannot be transferred or changed to another name or destination upon completion.
Cancellation by Suppliers Each portion of your Fare Globe Vacation Package is provided by the separate airline, hotel, rental car company and other travel service providers (each a “Travel Supplier”). In the event that a Travel Supplier cancels a portion of your Vacation Package, we will, at your request, try to obtain alternative arrangements. However, we will not be responsible for the performance of the Travel Supplier and/or for the reimbursement of money paid by you (and/or any incidental or consequential or other damages) if the Travel Supplier fails to perform its obligations. We accept no responsibility for information supplied to us by third parties.
Frequent traveler points and/or miles may or may not be available for any portion of a Vacation Package.
Special requests are just requests. We will endeavor to pass any reasonable requests to the Travel Supplier; however, we regret that we cannot guarantee that your special request will be fulfilled.
• Charges appearing in your credit card could be in the name of the airline, any one of their service providers or one of our consolidators.
• A processing fee of up to $30.00 USD may be charged for each ticket to cover varied expenses, including procurement, fulfilment, quality control and servicing of the flight ticket. All applicable fees are included in the Total Trip Cost as quoted.
• All fare adjustments and processing fees are charged by Fare Globe LLC, and may appear on your credit card as a separate charge.
• All fare adjustments and processing fees are non-refundable.
• The customer agrees to pay the Total Trip Cost charge as appearing on the final booking page. If applicable, shipping charges for paper tickets will be added if requested by the customer or required by the airline.
• Charges on your credit card may be itemized for each customer by the airline.
• Phone Service Fees: On each ticket booked by phone, a non-refundable per ticket charge of to $50.00 USD may be added by Fare Globe LLC.
• Exceptions to the Service Fees policy:
o First and Business class Airline Tickets- service fee of up to $150 USD per ticket may be added to all types of passenger tickets
o High risk/high fraud cities- service fee of up to $100 USD per ticket may be added to all types of passenger tickets
o Flights originating outside of the US or Canada – service fee of up to $75 USD per ticket may be added to all types of passenger tickets
• There is no additional representation or warranty made for the service fee charged. It covers only booking creation, site usage, and assistance of our phone agent in searching airfares and travel products, if applicable. Service fees may change any time and the updated fees may not reflect immediately. The actual service fee is reflected in the Total Trip Cost during check out. Customer has the right to decide against making the purchase if the final price is not acceptable. Please review the Total Trip Price carefully.
• CANCEL AND REFUND
For refundable fares, a processing fee by Fare Globe LLC Customer Service may be charged for all permitted cancellations.
Most airline service fees and airline tickets are NON-REFUNDABLE. Vacation protection insurance can be refunded within 10 days of purchase in case the travel has not begun, and the customer has called the customer service of airline to cancel. All cancellations should be done via phone only. Refund requests will be accepted only after following conditions have been met:
o Traveler has applied for cancellation and refund with us and the airline rules allow for the same
o Traveler should not be a “no show”. Most no-show bookings are not eligible for refund processing from suppliers.
o Waivers are secured from the airlines by us to process the request for cancellation and refund.
For flight ticket refunds, it is difficult to provide exact date or time it may take for the refund process. All requests for refunds are processed in a sequence. Once a notification is sent to the customer service agent, an e-mail notification will be sent by us to confirm such request. However, this notification is just an acknowledgement of your request and does not automatically qualify you for a refund. Upon receiving the request, we work with the concerned airlines to arrive at a waived amount based on the rules of the airlines and then notify you the decision of the airlines. Please note that we depend on the airlines to receive refunds. After approval of refund by the airlines, it might take some additional time for the same to reflect in your credit card statement. Generally, a penalty is charged for refunds by all airlines. The entire process, from receipt of your refund request to reflection of the same in your credit card statement, might take 60-90 days. Apart from the refund penalties imposed by the airline, a fee of $50 per ticket for processing this refund will be charged by Fare Globe. These fees will be assessed only if the airline has authorized the refund or a waiver has been received and when such refunds are permitted by rules of the airline. In case the airline does not process your refund, we will refund you the processing fees charged by us.
• CANCEL AND EXCHANGE
Most airline tickets are completely non-refundable and non-transferable. In cases where the airline does allow cancellations, a credit may be valid towards ticket purchase in future with travel on flights of the same airline. Fare difference (if any) and the applicable penalty will be added in such cases. The time constraints and expiration date of such credit should be discussed beforehand with the customer service agent. All such bookings that allow for cancellation must be cancelled prior to the scheduled departure time of the flight by calling our customer service representative. We do not guarantee any cancellation. At the time of booking cancellation, a cancellation fee of $50 per ticket is payable to us. This fee is retained by us. The credit available must be used within a certain time period and date or you will lose the credit amount. When making a new booking, you will have to pay the applicable fare difference, airline penalties and Travel Inc exchange fees. All such changes are governed by the rules and regulations of the airlines. No representations or guarantees on fees or changes are provided by Fare Globe. Read our Refunds policy if you’re cancelling a booking or applying for refund. For changing the flight dates or routing, read more about our Change policy.
Any and all changes made to the itinerary are restricted and are subject to airline fare rules, whichever is more restrictive; most of our tickets,hotels,cars,packages and cruises do not allow any date or name changes after the booking is completed. Fare Globe does not guarantee, and shall not be responsible for, any bookings or reservations made or confirmed to you in the event that the original itinerary has been changed by the supplier pursuant to customer’s request or supplier’s schedule changes.
We accept credit cards and debit cards issued in US, Canada and several other countries as listed in the billings section. We also accept AE/AP billing addresses.
• Please note: your credit/debit card may be billed in multiple charges totalling the final total price. If your credit/debit card or other form of payment is not processed or accepted for any reason, we will notify you within 24 hours (it may take longer than 24 hours for non credit/debit card payment methods). Prior to your form of payment being processed and accepted successfully, if there is a change in the price of air fare or any other change, you may be notified of this change and only upon such notification you have the right to either accept or decline this transaction. If you elect to decline this transaction, you will not be charged.
• Our Post Payment Price Guarantee: Upon successful acceptance and processing of your payment (credit/debit card), we guarantee that we will honor the total final quoted price of the airline tickets regardless of any changes or fluctuation in the price of air fare.
Please note: all hotel, car rental and tour/activity bookings are only confirmed upon delivery of complete confirmation details to the email you provided with your reservation. In some cases, pre-payment may be required to receive confirmation.
In order to provide you with further protection, when certain transactions are determined to be high-risk by our systems, we will not process such transactions unless our credit card verification team has determined that it’s safe to process them. In order to establish validity of such transactions, we may contact you or your bank.
a. All credit cards must have a verifiable US, Canadian or other country billing address. To see the list of countries where credit cards are accepted, click the drop menu down in the check-out page.
b. All bookings and fares are not guaranteed until ticketed by the supplier. For hotels, car rentals, and vacation packages, bookings are not guaranteed unless you receive
a confirmation number by email.
c. When you submit your credit or debit card for a purchase, we request an authorization for the amount of your anticipated transaction (placing a temporary “hold” on the funds). If for some reason we are unable to confirm your booking, you will not be charged and we will request that such hold be released by your credit or debit card bank; until then, funds subject to the hold will not be available to you for other purposes.
d. If your credit card is declined for any reason, we will notify you within 72 hours. Simply submitting the credit card does not automatically guarantee ticketing.
e. Fare Globe bears no responsibility in the event your credit or debit card is not approved or charged.
f. There can be many reasons why your credit or debit card may not have been approved or charged. Examples of these maybe: airline could not confirm the booking, fare increased since payment information was submitted and prior to ticketing; or sufficient funds not available on the credit card. In such instances where the fare may have increased, you will be provided with alternate options and you have the right to cancel the booking at no cost to you. When the booking is ticketed at the cost originally quoted to you the ticket becomes non-refundable and non-cancellable.
g. Fare Globe uses stringent safety measures for credit card payment processing. Fraudulent transactions, if any, are reported to airport security, airlines and other federal and state law enforcement.
h. You agree to be liable for any and all credit card payments and you agree not to dispute charges after the purchase has been made and your tickets and/or other products have been delivered by email confirmation or have been shipped to you. You agree to reimburse Fare Globe in cases of charge back or credit card disputes where you have genuinely purchased a service on our website.
i. Most credit card transactions over the phone to our Customer Service Department are recorded and are available as evidence in case of any dispute.
j. Online credit card transactions are authorized at the time a user or anyone acting on their behalf accepts these Terms & Conditions and continues with the purchase.
k. When certain transactions are determined to be high risk by our systems, we will not process such transactions unless our credit card verification team has determined that it’s safe to process them. In order to establish validity of such transactions, we may contact you or your bank
If your credit card declines at the time of processing your transaction, we will make all efforts to notify you by email within 72 hours. The transaction will not be processed if your credit card has been declined. The fare and any other booking details are not guaranteed. If there is a fare change you have a right to cancel the booking at no cost to you. There will be no service fees charged for this.
All About Changes, Cancellations and Refunds Any changes or cancellations should be requested by calling customer service.
We understand that sometimes plans change. Listed below are additional cancellation and change policies. Some policies may vary by property:
a. For high-demand special events (i.e.: the Super Bowl, Olympics, New Year’s Eve in Times Square) or peak seasonal dates many hotels may change the cancellation policies of the booking.
b. Cancellations or modifications to the reservation may be subject to Fare Globe cancellation fees in addition to fees charged by the property.
c. Changes to dates, reduction in rooms or any other amendments are subject to fees based on the hotel’s policy.
d. No credits can be issued for unused room nights due to early departures.
e. Stay extensions require a new reservation. Original room rate is not guaranteed.
f. Refunds for early departures, no-shows or cancellations are at the sole discretion of Fare Globe and Fare Globe’s hotel suppliers.
g. We reserve the right to be indemnified by you in full against all loss, costs, damages, charges and expenses incurred by us as a result of any cancellation for any reason.
h. You must call Fare Globe if you have any issues during check-in or check-out. Many issues may be resolved by a simple phone call.
Worry-Free Cancellation Policy:
• To qualify for a worry-free cancellation, a reservation can only be cancelled offline Simply pick up your phone and call our ever-helping customer care or alternatively drop an email and we will be at your service.
• If you don’t like a charge or have any confusion, please call and seek clarification. We will give our best to resolve your concern.
• Reservations cancelled by phone within 24rs of your bookings are entitled for a full refund but with a service fee of 35USD per person.
Vacation Package Changes, Cancellation and Refunds:
You must call Fare Globe prior to departure to change or cancel any Fare Globe vacation package bookings. Please do not call the individual Travel Suppliers. Please see the “Contact Us” section on the Fare Globe homepage for more information.
Once a package is booked, some or all of the components may be non-refundable. Packages can only be cancelled according to the cancellation rules of each individual travel product component which make up the package.
All travelers on a single booking record (if more than one traveler) must travel together on the same itinerary. Upon completion of booking, individual travelers cannot be added to, and/or deleted from any Fare Globe vacation package.
You shall be responsible for any and all cancellation fees assessed by Fare Globe and travel suppliers for airline tickets, hotel reservations, car rental bookings and other travel services.
Partial changes or cancellations to one product component of the package may not be allowed by certain Travel Suppliers. In such cases all components such as air, car, and hotel must be changed at the same time. You can check with a Fare Globe customer service representative for more detailed information regarding your package.
Upon commencement of your trip no changes are allowed and no refunds will be made for early check-out and/or car rental return, and/or for any unused portion of the vacation package.
In the event that changes or a cancellation is allowed for a vacation package, Fare Globe’s service fee for processing such change or cancellation will be $75 per-passenger, per-ticket for flights, $25 per room per night for hotel and $15 for car bookings in addition to any fare difference and any applicable Travel Supplier fees.
Refund Policy:
Most of the airlines, hotels, car rentals and events and service fees are NON REFUNDABLE however what we make sure is WE DONT HAVE AN UNHAPPY CUSTOMERS. In case any customer isn’t happy with us and wants us to REFUND our service fee, we happily go ahead and REFUND that with a REASON.
Suppliers like the airline, hotel, car rentals and event organisers might not REFUND their part as its upto the third party. Fare Globe never claims to be the airline, hotel, car rentals or the event company. We are the third party and we provide the required services to the customers with utmost customer service.
Hotel Component Policies:
• Hotel Terms & Conditions include various rules and restrictions that apply to your hotel booking.
• Hotel properties cannot be changed, however, room category changes may be allowed in certain cases. Call Fare Globe to inquire of such changes.
• For certain hotels, once your booking is confirmed, your reservation may be non-refundable in its entirety. Check cancellation/change policy for the hotel prior to booking.
• You will be solely responsible for any and all incidental charges at the hotel, including, but not limited to charges for telephone access, internet access, movies, energy surcharges, resort fees, parking fees, room service and other services provided by the hotel that you request during your stay at the hotel.
Car Rental Component Policies:
• Car Terms & Conditions include various rules and restrictions that apply to your car rental reservation.
• Booked car categories cannot be downgraded (i.e., mid-size to economy).
• No refunds will be made for unused car rentals, in part or in its entirety whatsoever.
• Extra charges, including but not limited to fuel, fuel plans; optional collision damage, personal injury, theft and/or other protection plans, airport assessed taxes and fees, overtime and drop off charges, children’s safety seats, ski racks, GPS and other optional items, if any, are subject to direct payment by you to the car rental company at the car pick-up location.
Activities Component Policies:
• Activities Terms & Conditions include various rules and restrictions that apply to your activities booking.